WASHINGTON (GrayDC) Local Georgia dispatchers are in Washington, D.C. to get an award from the Next Generation 911 Institute for their work in advancing emergency response technology.
The Augusta-Richmond County dispatch director and his team members were honored with the Outstanding 911 Call Center Award. Georgia’s Senator Johnny Isakson met with the Augusta-Richmond County 911 Emergency Services team right before the awards ceremony. The center’s director Daniel Dunlap says they made strides to improve communication with the local Georgia citizens.
Dunlap says dispatchers are truly the first responders.
"It was a team award, from the administrative staff to the staff that’s on the floor, answering 911 calls, dispatching emergency calls each and every day, 24/7, this is really a team effort," said the 911 Director.
Dunlap says they are proud to put Augusta on the map for their achievement. The ceremony also recognized people for their bravery and awarded leaders for their work to improve public safety and national security.